Correct Solutions now has mobile apps for both Apple and Android devices. Use these apps for a more mobile friendly deposit option.
Click here to go to the App Store to download for Apple
Click here to go to the Google Play Store to download for Anrdoid
Keeping Family & Friends In Touch
Convenient and secure way for Family & Friends to Deposit funds into Phone & Commissary Accounts. To make a web deposit, customers must first setup an account, you can create a new account online here or contact our call center at 1-877-618-3516.
Deposit funds into your Pre-Paid Phone Account to communicate with your loved one.
Click here for more information about these accounts.
Louisiana & Texas customers click here for information about requesting refunds or filing complaints about our money transmission service.
Refunds and Complaints
If you have a complaint or would like to request a refund, first contact the Correct Solutions Call Center by phone, 1-877-618-3516 (toll free), or by email, firstname.lastname@example.org.
If you are a Texas resident and still have an unresolved complaint regarding the Correct Solutions’s money transmission or currency exchange activity, please direct your complaint to: Texas Department of Banking, 2601 North Lamar Boulevard, Austin, Texas 78705, 1-877-276-5554 (toll free), www.dob.texas.gov.